Marketplace Management

Your Marketplace. Our Responsibility.

We manage your Amazon, Flipkart and Shopify operations so your marketplace business stays organized, optimized and ready to grow — from listings and account health to orders, returns, claims and ongoing store operations.

3 Platforms One management system
MARKETPLACE OPERATIONS
AMAZON
Managed
FLIPKART
Managed
SHOPIFY
Managed
STORE OPERATIONS
ACCOUNT HEALTH
ACTIVE
Listings • Orders • Returns • Claims
All Operations One connected workflow
Amazon Flipkart Shopify Listings Orders Returns Claims Account Health
Three Platforms

One Team. Three Channels.

Whether you sell through marketplaces or your own D2C store, we can manage the day-to-day e-commerce operations across your key sales channels.

01 / MARKETPLACE

Amazon

Manage catalogue, listings, optimization and ongoing marketplace operations while keeping important account activities organized.

  • Listing management
  • Listing optimization
  • Suppression monitoring
  • Account health monitoring
02 / MARKETPLACE

Flipkart

Keep your Flipkart catalogue and marketplace operations updated with ongoing listing and operational management.

  • Catalogue management
  • Listing updates
  • Order processing
  • Operational support
03 / D2C

Shopify

Keep your online store organized with product, catalogue and order management across your Shopify operations.

  • Product listing management
  • Store catalogue updates
  • Order processing
  • Ongoing store management
What We Handle

We Don't Just Create Listings.

Marketplace management is more than uploading a product. We handle the ongoing work required to keep your catalogue, listings and operational processes organized.

Listing creation and ongoing management
Listing optimization and corrections
Listing suppression issues monitoring
Account / portal health monitoring
Order and operational management
Returns and claims support

Listing Management

Create, update and maintain product listings across the required marketplace.

Listing Optimization

Improve titles, descriptions, attributes and product information for clearer listings.

!

Suppression Monitoring

Identify listing issues that may cause products to become suppressed and work on corrections.

Portal Health

Keep track of important account and marketplace health-related activities.

Orders

Support order processing and keep operational workflows organized.

Returns

Maintain return-related processes and keep return information organized.

$

Claims

Support marketplace claim-related processes and maintain the necessary information.

Files & Catalogue

Keep product files, catalogue information and operational data properly maintained.

Marketplace Health

Keep Your Store Under Control.

Marketplace problems can affect visibility, operations and customer experience. Our role is to keep important areas monitored and organized.

Listing Health

We keep an eye on listing-related issues so that incorrect information, missing details or other problems can be identified and addressed.

Listing errors & corrections
Suppression-related issues
Product information updates
Catalogue consistency

Operational Health

Beyond listings, we can support the operational side of your marketplace business and keep important processes structured.

Order processing
Return management
Claim-related support
Files & operational records
Complete Operations

From Product To Order.

A connected marketplace workflow means fewer scattered tasks and a clearer system for managing your e-commerce operations.

01 / CATALOGUE

Product Data

Organize product information, catalogue data and listing requirements.

02 / LISTING

Live Listings

Create, update, optimize and maintain product listings across the platforms.

03 / ORDERS

Order Flow

Support the operational process around incoming marketplace orders.

04 / AFTER SALES

Returns & Claims

Keep return and claim-related processes organized after the order stage.

Our Workflow

One Connected System.

Your marketplace doesn't operate in isolated tasks. We connect the important stages into one ongoing workflow.

01

Catalogue

Product information and files

02

Listing

Create and optimize listings

03

Health

Monitor important issues

04

Orders

Manage operational flow

05

Returns

Returns and claims support

Why Plotwist Media

Not Just A Listing Team.

We look at marketplace management as an ongoing operational system rather than a one-time listing task.

Multi-Platform Management

Amazon, Flipkart and Shopify can be managed within one coordinated workflow instead of handling each platform separately.

Listing + Operations

Our scope goes beyond listing creation into optimization, order processing, returns and claims-related operations.

Proactive Monitoring

Important listing and account-related issues can be monitored so they can be identified and addressed as part of ongoing management.

Organized Marketplace

Product data, files, listings and operational information stay structured so your marketplace workflow remains easier to manage.

Let Us Handle The Marketplace Work.

Tell us what you're currently selling, which platforms you're using and where you're facing problems. We'll understand your marketplace setup and identify the areas that need attention.